Save the file to a location of your choice
Open the file from where you saved it and on the pop up window click "Run"
This is an installation if you plan to use TeamViewer more than once
One Time Use Installation
This is an installation if you plan to use TeamViewer only once
Select "Basic installation" and "Personal" then you can click "Accept - finish"
Select "Run only" and "Personal" then you can click "Accept - finish", please continue to step five
Allow 2-3 minutes for installation, once completed the window will automatically close
Once installation is completed you may see a pop-up window, you can close that
On the next screen you can see "Your ID" and "Password", please give these numbers to the rep and wait for the program to connect
Once the remote connection is complete you may see another window open, you may close that